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  • June Triad SBS Group Meeting

    Posted on May 28th, 2009 HandyAndy No comments

    Our Next Meeting is
     June 2, 2009 Regular Time 6:00pm
    Last meeting was May 5, 2009

    We will have Terry Van Winkle of StorageCraft and Calyptix fame coming in to tell us about a brand new offering. Here is a small description in his words.

    Doyenz Automated Virtual IT™ is sold exclusively through partners. The Doyenz service gives you the ability to provide no-touch off-site disaster recovery, failover and runs in the cloud.

    With Doyenz Automated Virtual IT, partners can perform major migrations and upgrades safely, in the cloud, using our Virtual Test Lab, or ‘virtual sandbox’ that allows you to test key changes like a SBS2003 to SBS2008 migration, or a line of business application Upgrade. It is a flexible service that requires no expensive hardware or software licenses, Doyenz can be a monthly or annual subscription that provides your client’s true business continuity at price they can easily afford.

    I stopped by the Doyenz booth at SMB Nation Spring and it is some really interesting technology, I can’t wait to see Terry’s demo.

    Doyenz has offered to buy your Din Din so you are going to need to send me an e-mail no later than noon on Tuesday the 2nd letting me know you are going to be attending and what you would like to eat & drink (no alcohol) from THIS MENU. I will contact Milano’s and place the order to be delivered at 6:00pm

    And then coming up on July 7, 2009 (tentatively) Daniel Horne from the Charlotte-Meck Police Dept. will be coming to speak with us on tech crime issues that we may run into as IT Professionals and how to handle them to protect ourselves.  Are you aware that if we know about crimes being performed on a PC and don’t report them correctly we can be charged with a crime as well…  Knowing how to handle a “questionable” situation becomes most important according to the crime. He will speak to us and take a Q&A to help us be better prepared for items we are subjected to.

    7019 Albert Pick Road Suite B Greensboro, NC 27409

  • Urgent News from GFI reguarding Mail Security 10

    Posted on May 28th, 2009 HandyAndy No comments

    GFI Logo



    Dear GFI Partner,

    The purpose of this communication is to inform you of an issue that may affect GFI MailSecurity 10 customers. Please read it with care as this could affect your customers’ ability to receive emails!

    The issue is related to the optional AVG anti-virus engine: If the AVG engine is not updated before June 16, 2009, this anti-virus engine will not initialize, with the result that ALL emails will end up in the GFI FailedEmail folder and will not be delivered to end-users. There will be no data loss. This issue can also affect customers who did not purchase AVG.

    Point How customers should check if they are affected:

    To check whether this issue affects them, customers are to start by checking if the AVG engine is enabled: Go to the GFI MailSecurity configuration > Virus Scanning Engines > AVG Anti-Virus > General tab. If the ‘Enable Gateway Scanning (SMTP)’ option or the ‘Enable Information Store Scanning (VSAPI)’ option is checked then the AVG engine is enabled.

    The next step is to confirm the ‘Virus database release date’: Go to the GFI MailSecurity configuration > Virus Scanning engines > AVG Anti-Virus > General tab.

    If the AVG virus database release date is more recent than, or equal to ‘2009/05/18 06:28’ then they are not affected.

    Point What should they do if they are affected?

    If their AVG engine is enabled and the ‘Virus database release date’ is prior to ‘2009/05/18 06:28’, they are to follow the important instructions outlined below as soon as possible:


    If they have purchased AVG updates, and the AVG virus scanning engine is licensed, they should download the latest AVG update from the ‘GFI update’ servers. This can be initiated from the ‘Updates’ tab in the ‘AVG Anti-Virus’ node within the GFI MailSecurity configuration.


    If they have not purchased AVG updates and/or are not on valid maintenance, the AVG engine must be disabled immediately; this can be done by following the instructions below:



    Go to the GFI MailSecurity configuration > Virus Scanning Engines > AVG Anti-Virus > General tab.


    Uncheck the ‘Enable Gateway Scanning (SMTP)’ option. If they are running GFI MailSecurity on a Microsoft Exchange server, they also need to uncheck the ‘Enable Information Store Scanning (VSAPI)’ option.



    Alternatively they can upgrade to the GFI MailSecurity Service Release 9 Build 20090526, which includes updated files, and is therefore not affected by the problem described above. The latest version of GFI MailSecurity can be downloaded from or based on the need for 32bit or 64bit respectively.


    A final option is for current GFI MailSecurity 10 customers who are not using AVG to purchase the AVG engine: as a special promotion to counter the inconvenience of having to check for this issue, we are offering 50% off the price of the AVG engine and updates; this offer runs till June 16, 2009. Contact your Channel Account Manager for more details. For further information on the value of using multiple virus engines, read the white paper here.

    For more details about the issue affecting the optional AVG engine please refer to this knowledge base article.

    If you have any queries, please speak to GFI Technical Support using the live support chat on our website or contact Technical Support.

    We apologize for any inconvenience caused and assure you that we have taken the necessary measures to ensure this does not happen again.

    The GFI Software team

    GFI Logo

    GFI Software
    email: | url:

    © 2009. GFI Software. All rights reserved.

    Magna House, 18-32 London Road, Staines, Middlesex TW18 4BP, UK
    tel: +44 (0) 870 770 5370 | fax: +44 (0) 870 770 5377