Here you will find issues relating to the SMB Market, Running an IT Business, as well as SBS Specifically, The Triad SBS Group, and some handy How To Aricles as well as random thoughts I stumble across. -
SA Make Good is Good Now, Thank You Microsoft
Posted on December 20th, 2012 2 comments
A few weeks ago after working behind the scenes for months with The Susan Bradley and a number of the other MVP’s I became frustrated and and wrote THIS POST, calling Microsoft out on the carpet for an SA make good that we did not feel made us whole.
I am very happy to report that today David Fabritius released THIS BLOG POST correcting what a lot of us felt was a raw deal for faithful SA customers. I would like to thank Microsoft and specifically Eric Ligman, Kevin Beares and David Fabritius for their hard work to get this SA make good offer made whole once again. I know a lot of you think that feedback given to Microsoft falls on dead ears, but this speedy resolution just proves they really do listen and when possible take action. To all of you who wrote in at my request, thank you!
On behalf of the loyal SBS SA Customers everywhere let me say THANK YOU Microsoft!
2 responses to “SA Make Good is Good Now, Thank You Microsoft”
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Thank you Andy, Susan, the other SBS MVPs for speaking on behalf of SBS Partners. Thank you Kevin, Eric and David for your efforts to take care of your partners and our customers.
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Thanks, Andy, and I’m very happy we were able to reach a solution that meets the needs holistically.
Happy holidays,
Eric Ligman
Microsoft Corporation
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Ken December 20th, 2012 at 18:37