WSUS 3.0 on SBS 2003 with CRM-SBE
So I am a little behind and haven’t installed WSUS 3.0 yet and hearing all the success stories of how easy it installs I jump ring in on my production server, install the prerequisites, KB927891 , MMC 3.0 & Report Viewer and then reboot the server. When she comes back up I run setup for WSUS 3.0 and it is going along very nicely until near the end when it dies a horrible death.
And once more and get
So you might have guessed at this point I wasn’t smiling, so I did what anyone in my position would do, no I didn’t start crying, I pinged the community to see if anyone had any ideas. Sometimes just talking through a problem bring the obvious to light. Yours and my favorite detective Susan found in the error log where the W3SVC service had trouble stopping so opened a DOS Box and try to stop it manually, it did in fact stop, but it took a little longer than one would expect. When I was explaining this of course I pointed out that it was normal due to CRM being on the box so there was more to stop. So that’s when she stated the obvious solution that I had looked right past, stop the CRM service before you run the WSUS setup.
So hopefully I can save you the agervation of the initial install failure and let you know about this before you try. Once I stopped the CRM services the install went through without a hitch (ymmv), unfortunately the second time through it doesn’t do an upgrade, it does a full install so you have to reset all the options.
May 10th, 2007 at 7:00 pm
Andy,
I discovered this from Susan’s blog link to yours almost too late. I had tried this several times with your results (the unsuccessful ones, that is), and it was at the “Configuring IIS Dynamic Compression” part of the setup for about 5-10 minutes, and I started shutting down the CRM services. I got as far as the CRM Workflow service, and the setup immediately finished successfully.
So, my advice is to do it your way first, and if you have already begun, and just found this blog entry, go to services and start stopping the CRM services, and restart them as soon as you are done.
Hope this helps, (Boy did this blog entry help me… Thanks, Andy and Susan)
Jeff
June 1st, 2007 at 8:09 am
I too ran into the very same symptoms however I did not have CRM on the server. I am not sure what happened but the server wouldn’t stop the W3SVC service. The errors were identical? However I stopped the service and set it to disable until the setup completed. Although this allowed the setup to finish - I have other issues now… Update Services console and SBSMonitoring Console… But all was not for nothing at least the WSUS 3 Admin site works like a charm ;-) Just wanted to thank you let you know it seems this isn’t a CRM specific issue.